FREQUENTLY ASKED QUESTIONS

We take pride in crafting our products in small batches to ensure the highest quality. Due to our unique approach, the shipping time for your order may vary based on our current inventory. Rest assured, we generally process within 1-3 business days and are dedicated to getting your products to you as soon as possible. Once your order is placed, you will receive a confirmation email with an estimated shipping date. If you have any specific concerns about the timing of your order, please reach out to us, and we'll be happy to assist you further. Your patience is greatly appreciated as we work to provide you with products worth the wait.

Each of our carefully crafted formulations features all-natural preservatives, allowing our products to have a shelf life of 24 months. This ensures that you can enjoy the benefits of our products while knowing that their efficacy and potency will be preserved throughout their lifespan.

We will gladly replace any damaged or defective items immediately. Please email us a detailed note with photographic evidence within 48 hours of delivery.

All of our products are handmade in small batches and hand packaged to ensure the highest quality is maintained. Your satisfaction is important to us. Please reach out to us with your order number and reason for return or exchange within 30 days of receipt. Products must be new or gently used; please retain the outer packaging for safe transport. Please note that any applicable original shipping costs will not be refunded.